Returns & Exchanges

At MotionGrey, we want you to be completely satisfied with your ergonomic workspace setup. If you are not happy with your purchase, you may return your items within 30 days of delivery for a refund or exchange, provided they are in their original packaging.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully disassemble your furniture and pack all components, hardware, and manuals back into the original shipping boxes to ensure safe transit.

3

Ship the Items

Affix the provided shipping label to your package and drop it off at the designated carrier location; please keep your tracking receipt for reference.

4

Inspection and Refund

Once our warehouse team inspects the returned items for damage, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing